Frequently Asked Questions

Have a Question?

Welcome to Venvaa! Have questions about our products, services, or how customization works? We’ve got you covered.

Unlike pre-packaged products, you decide what goes into your masala or flour — from ingredients and their quantity to spice level. It’s fresh, personalized, and preservative-free.

Simply choose your base (Masala or Flour), then select your ingredients from our list. Adjust the quantity or proportion for each. You can even choose your grind level (coarse, medium, or fine).

Yes. Each product has a minimum quantity—usually 50g for masalas and 500g for flours. It will be mentioned on the product page.

Absolutely! We offer ready-made masala combos like Sambar Masala, Garam Masala, and Rasam Powder that you can add to cart directly.

Your order is freshly ground only after you place it, then hygienically packed in airtight pouches to retain freshness.

Basic ingredients are included in the base price. Some premium ingredients (e.g., saffron, dry fruits) may have additional charges as shown during selection.